Terms of service

Welcome to She/Crea! These Terms of Service ("Terms") govern your access to and use of our website, application, and other services (collectively, the "Services"). You agree to be bound by these Terms by accessing or using the Services. If you disagree with any part of the Terms, you may not access the Services.

1. Account Creation and Age Limit

  • You may be required to create an account to access certain features of the Services. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

  • You agree to provide accurate and complete information when creating an account and to keep your information updated.

  • You confirm and guarantee that you are of legal age and eligible to enter into this agreement.

  • You must be at least 18 years old to create an account and use the Services.

2. Use of the Services

  • The Services are intended for personal, non-commercial use. You may not use the Services for any illegal or unauthorized purpose.

  • You are solely responsible for your conduct and any content you submit, post, or share through the Services.

  • You agree not to:

    • Violate any applicable laws or regulations.

    • Interfere with or disrupt the Services.

    • Impersonate any person or entity.

    • Use the Services to distribute spam or malicious content.

3. Community Guidelines

  • While using our community features (such as forums, groups, or comment sections), you agree to abide by our Community Guidelines, available at Community Guidelines. These guidelines outline acceptable conduct, prohibited activities (including but not limited to harassment, sharing private information of others without consent, posting illegal content, and providing unqualified professional advice like therapy or medical advice), and standards for respectful interaction within the She/Crea community. Violation of the Community Guidelines is considered a breach of these Terms of Service.

4. User-Generated Content (UGC)

You retain full ownership of all content you create, upload, post, or submit to the Services, including reflections, goals, notes, journal entries, and other personal information ('User-Generated Content' or 'UGC').

By submitting UGC, you grant She/Crea a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, host, store, copy, modify (solely for technical purposes, such as formatting or adapting content for display on different devices), display, distribute, and analyze your UGC. This license is granted solely for the purpose of operating, providing, maintaining, and improving the Services for you and other users. This includes, for example, using your UGC to personalize your experience, provide feedback through Advisor/Coaching features, and track your progress as you use the service.

This license terminates when you delete your UGC from the Services or close your account, except for any content that has been shared publicly with others who have not deleted it, or copies retained for a limited period in our backup systems or as required by law.

We will not use your UGC for marketing or promotional purposes without obtaining your separate, explicit consent.

5. Disclaimer

The information, guidance, feedback, personalized content, and any recommendations provided through the She/Crea Services, including but not limited to features identified as 'Advisor' or 'Coaching', are for informational, educational, and self-exploration purposes only. They are not intended to be and do not constitute professional therapy, medical advice, psychological counseling, or any other form of professional health care service.

She/Crea is not a licensed medical or healthcare provider. Interaction with the Services does not create a professional-client relationship (such as a therapist-client or doctor-patient relationship) between you and She/Crea or any personnel affiliated with She/Crea.

Always seek the advice of a qualified healthcare professional, mental health professional, or other appropriate professional with any questions you may have regarding a medical or psychological condition, diagnosis, or treatment. Do not disregard professional advice or delay in seeking it because of something you have read or received through the Services.

Your reliance on any information obtained through the Services is solely at your own risk. She/Crea assumes no responsibility for the accuracy, completeness, or usefulness of any information provided.

6. Limitation of Liability

  • In no event shall She/Crea be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if She/Crea has been advised of the possibility of such damages.

  • She/Crea's total liability to you for any claims arising out of or related to these Terms or the Services shall be limited to the amount you paid, if any, to access the Services.

7. Termination

  • She/Crea may terminate your access to the Services anytime for any reason, with or without notice.

  • You may terminate your account at any time by contacting us.

9. Data Use

At She/Crea, protecting your personal information is a priority. Our Privacy Policy explains how we collect, use, and safeguard the data you share through our Products and Services. By using She/Crea, you acknowledge and agree that your personal information will be handled in accordance with our Privacy Policy.

8. Governing Law

These Terms shall be governed by and construed by the laws of Switzerland, without regard to its conflict of law provisions.

10. Modifications to Services

She/Crea retains the right to modify, suspend, or terminate any aspect of the Service at any time, including the availability of features or content. As we continue to build and refine the platform to support meaningful self-discovery and life design, changes may occur to improve your experience. While we strive to maintain a seamless journey, we are not responsible for any lost data resulting from these updates or service interruptions.

11. Subscriptions and Payments

She/Crea services are available through paid subscriptions.

Automatic Renewal – Subscriptions automatically renew at the end of each billing period unless you cancel or change your subscription through your account settings on our Site/App.

Payment Processing – All subscription payments are processed securely through Stripe, our third-party payment processor. By subscribing, you agree to Stripe’s terms of service and privacy policy, which govern processing your payment information.

Free Trials – Certain services may offer a free trial period. Your chosen subscription will automatically begin at the end of the trial, and you will be charged the applicable fee unless you cancel before the trial period ends. No charges will apply if you cancel within the trial period.

Subscription Changes and Cancellations – You can manage your subscription, including cancellations and changes, through your account settings on our Site/App. Cancellations will take effect at the end of the current billing period.

Subscription Refunds: Generally, subscription fees are non-refundable. However, we may offer refunds in specific limited circumstances, such as within 48 hours of an automatic renewal payment if the service has not been used during the new subscription period, or in the event of a significant technical failure of the Services directly attributable to She/Crea that prevents you from accessing or using the service for an unreasonable period. Any refund requests will be reviewed on a case-by-case basis.

Subscription Auto-Renewal Notice: If your subscription is set to auto-renew, we will notify you via email approximately 7 days before your subscription is due to renew automatically.

She/Crea may modify pricing at its discretion and will notify users through reasonable means, such as email or website updates.

12. Intellectual Property:

The Services, including the website, mobile application, underlying technology, software, design, content (excluding User-Generated Content), trademarks, service marks, and logos, are owned by She/Crea or its licensors and are protected by intellectual property laws.

Subject to your compliance with these Terms of Service, She/Crea grants you a limited, non-exclusive, non-transferable, non-sublicensable, personal, and non-commercial license to access and use the Services for your personal self-growth purposes as intended by She/Crea.  

You are not permitted to copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our explicit written permission.

13. Governing Law and Dispute Resolution

These Terms of Service and any disputes arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.  

Any legal action or proceeding arising out of or relating to these Terms of Service or the Services shall be brought exclusively in the competent courts located in the Canton of Vaud, Switzerland. You consent to the personal jurisdiction of such courts.

14. Data Protection & Privacy:

By using the Services, you agree to our collection and use of your information as outlined in our Privacy Policy: https://www.notion.so/Privacy-Policy-1222f5cd419a8013a2f9d8ba0b2a6d5c?pvs=4

15. Digital Millennium Copyright Act (DMCA)

She/Crea respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed on our Services, you may submit a notice to our designated copyright agent at info@shecrea.com, including:

  • Your contact information and signature (physical or electronic).

  • A description of the copyrighted work and its location on our Services.

  • A statement of good faith belief that the use is unauthorized.

  • A declaration under penalty of perjury that your claim is accurate and you have the right to act.

We will review and respond following the DMCA.

16. Electronic Communications Consent

Using our Products and Services, you agree to receive communications from She/Crea via email, text, push notifications, and other electronic means for service updates, product information, and reminders.

17. Changes to these Terms

She/Crea may update these Terms from time to time. We will post any changes on our website and notify you as law requires. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

18. Entire Agreement

These Terms constitute the entire agreement between you and She/Crea relating to the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

19. Contact Us

If you have any questions about these Terms, please contact us at info@shecrea.com.